Samsung FAQ

The Frequently Asked Questions section (FAQ) should help you find an answer to your question. If there are still some outstanding issues feel free to contact our support via email. info@element-factory.com

Keep in mind that the links/URLs are only available for your mobile.

How can I download these watchfaces?

Follow the link below the watchface description

Just click on the link below the watchface descriptions. This links to the Samsung Galaxy Apps store on your mobile.

e.g. 12h New Zealand – Lake Wanaka  

If the url doesn’t link to the store try to close the application Samsung Galaxy Apps completely and open the link again.

Click on the Samsung Galaxy Badge

Another possibility is to click on the Samsung Galaxy Apps Badge.

This url links directly to Samsung Galaxy Apps and to the watchface in the store.

Search the name of the watchface on Samsung Galaxy Store

Obviously it is also possible to search the watchface directly by name.

e.g. search “New Zealand Lake Wanaka” or “Element Factory” on Samsung Galaxy Apps.

In case of questions or problems don’t hesitate to contact the support via email:
info@element-factory.com

Newsletter: How to apply a Coupon/Voucher Code for a free watchface.

If you want to apply a Coupon or Voucher Code in Samsung Galaxy Apps Store please consider following instruction:
https://www.youtube.com/watch?v=BNRegTXG-fg

Newsletter: Why is the information “your country” required for subscription?

The information “your country” is optional and only needed for a free watchface coupon.
All coupons for Samsung Galaxy Apps are country-specific generated and require this information.

The watchface link does not work. What can I do?

If you have some troubles with the link of the watchfaces on this website keep in mind that you can only access via mobile and you have to install the application “Samsung Gear” first.

You can find this application in Google Play Store or iOS App Store:

Android:
Play Store – Google

iOS:
App Store – Apple

Which smartwatches are supported?

This publisher is focused on Samsung smartwatches which are seperated into two categories:

 

 

Follow the links and take a tour through our website.