Samsung FAQ
The Frequently Asked Questions section (FAQ) should help you find an answer to your question. If there are still some outstanding issues feel free to contact our support via email. support.samsung@element-factory.com
“ErrorNonSamsung” appears while I follow the link.
Keep in mind that the links/URLs are only available from your samsung mobile device.
The watchface link does not work. What can I do?
If you have some troubles with the link of the watchfaces on this website keep in mind that you can only access via mobile and you have to install the application “Samsung Gear” first.
You can find this application in Google Play Store or iOS App Store:
Android:
Play Store – Google
iOS:
App Store – Apple
Which smartwatches are supported?
We are developing Apps and Watchfaces for the Gear Fit and Galaxy Watch Series:
Follow the links and take a tour through our website.